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Why Online Sellers Must Pay Attention to Their Net Promoter Score – eCommerce Customer Service Software

Are your sales figures falling and you’re struggling to figure out why? Or are you simply looking for new ways to get ahead of the competition? Much like an iceberg, 90% of how you are actually performing can’t be seen and is below the water. So how can you better understand how you are performing […]

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What is AvaTax? Ins and Outs of Avalara Sales Tax Software

What is AvaTax? Ins and Outs of Avalara Sales Tax Software

While running an eCommerce business, regardless of your domicile status, you face multifaceted challenges that the US tax system imposes. A patchwork of 50 states with different tax rates based on the state sales tax laws complicates the task of staying tax-compliant. An eye-opener: There are about 11,000 different authorities that impose a sales tax […]

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