How to Improve Your Order Fulfillment Process: Guide for 2022

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how to improve order fulfillment

Most eCommerce business owners always look for ways to improve their order fulfillment process. 

A recent survey from Logistics Management found that 50-70% of a warehouse’s operating expenses result from order picking activities. This means increasing efficiency in your company’s order fulfillment process can improve your customer satisfaction rates while improving your company’s bottom line. 

Customer expectations are rising, and profit margins are becoming tighter. Improving order fulfillment is a high priority for e-commerce businesses, warehouses, and third-party logistics providers. As customer demands increase, many warehouses have begun to rely more on technology, such as inventory management software, to help them streamline their operations and automate their order fulfillment process.

This is the backbone of eCommerce and can make or break your company’s profitability. 

That’s why we’ve put together a handy guide to help you streamline your process and make this your most efficient and profitable year.

Here are the ten steps to improving your order fulfillment process:

  1. Understand your order fulfillment cycle time
  2. Minimize warehouse staff decisions
  3. Use inventory classification
  4. Differentiate between quotes and orders
  5. Keep enough inventory on hand
  6. Incorporate Multi-location Management and Support
  7. Streamline Inventory Processes
  8. Increase transparency
  9. Offer Options for Viewing and Updating Pick Lists
  10. Increase Picking Accuracy

Understand your order fulfillment cycle time

You can’t improve what you don’t measure. Your order fulfillment cycle time is the time it takes from when an order is placed until it’s delivered to the customer. This is also often referred to as throughput time

Your goal is to minimize this time as much as possible so that your customers are happy and become repeat business for you. 

There are a few things you can do to help shorten your cycle time:

  1. Make sure you have enough staff on hand to…

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